Payment Policy
Payment availability, order totals, payment problems and refunds.
Last updated: October 30, 2026
Shipping Policy · Returns & Refunds · Payment Policy · Terms & Conditions · Privacy Policy · Cookie Policy
1. Current payment availability
2. Currency
3. Available payment methods
4. Reviewing the order total
5. Taxes and government charges
6. Payment authorization and capture
7. Order acknowledgment
8. Declined payments
9. Duplicate or unexpected charges
10. Discounts and pricing errors
11. Refunds
12. Protecting payment information
13. Billing disputes and unauthorized activity
14. Payment assistance and updates
1. Current payment availability
Online payment is currently unavailable on the Ripple Ray storefront. Product prices are displayed for catalog browsing. A product listing, cart entry or payment logo elsewhere does not mean that Ripple Ray can presently accept that payment method.
2. Currency
Product prices on this store are displayed in U.S. dollars (USD). Where a payment provider offers a currency conversion in the future, its exchange rate and charges are separate from the product’s USD price and should be reviewed before authorization.
3. Available payment methods
Once checkout is enabled, use only a payment method actually offered in the secure checkout. We do not currently advertise support for a specific card network, wallet, installment service or payment processor that has not been connected and tested.
4. Reviewing the order total
Before payment, review the products, quantities, discounts, shipping charge and any applicable tax shown in the order total. If the total or a charge is unclear, stop and contact us before authorizing payment.
5. Taxes and government charges
Applicable charges must be disclosed and handled as required by law. A tax line that is missing or zero does not establish a universal tax exemption. We do not add an undisclosed seller fee by describing it as a government charge.
6. Payment authorization and capture
When payment processing becomes available, the checkout and order records will identify the payment outcome. A pending authorization can temporarily reduce available funds without being a completed charge; contact the provider or us if the status is unclear.
7. Order acknowledgment
An automated message acknowledging an order or attempted payment does not by itself establish successful payment or dispatch. Check the order status and the relevant confirmation. We will communicate an inability to fulfill an accepted, paid order and any required refund.
8. Declined payments
If a payment is declined, check your billing details and any message from your payment provider. Avoid repeated submissions while the first attempt is unresolved. Ripple Ray cannot override a provider’s authorization decision or guarantee that retrying will succeed.
9. Duplicate or unexpected charges
If you believe you were charged twice or charged an incorrect amount, send the order number, charge date and amount to [email protected]. Redact unrelated transactions and payment credentials from any supporting image. We will investigate the relevant transaction record.
10. Discounts and pricing errors
A promotion applies only under its stated conditions. If a material price or calculation error affects an order, we will explain the issue before seeking an additional payment, allowing you to decline the change and receive any refund required by law.
11. Refunds
Eligible refunds are handled under the Returns & Refunds and Shipping policies. Refunds normally go back to the original payment method when supported. A payment provider’s posting time is separate from the date we initiate a refund.
12. Protecting payment information
Do not send a full card number, security code, password or one-time code by email or telephone. Use the secure checkout only after payment service is available. No statement on this page guarantees that every internet transmission is risk-free.
13. Billing disputes and unauthorized activity
Contact us promptly about suspected unauthorized use associated with an order and also notify your payment provider where appropriate. Contacting us is not a condition that waives your lawful right to dispute a charge or seek another remedy.
14. Payment assistance and updates
For payment questions, use [email protected] or 970-640-4689. We will update this policy before representing that new payment services are available. The payment terms disclosed for an accepted order remain subject to applicable consumer law.