Privacy Policy
Information handled through this website, its uses, service providers and privacy requests.
Last updated: October 30, 2026
Shipping Policy · Returns & Refunds · Payment Policy · Terms & Conditions · Privacy Policy · Cookie Policy
1. Scope and contact
2. Information you provide
3. Technical and browsing information
4. Order and payment information
5. Reviews and public submissions
6. How information is used
7. Service providers and disclosures
8. Cookies and browser storage
9. Retention and removal
10. Security and data minimization
11. Privacy requests and verification
12. State rights and browser signals
13. Children, external services and sensitive information
14. Updates and unresolved questions
1. Scope and contact
This notice describes personal information handled through ripplerayshop.com and related customer inquiries. Ripple Ray can be contacted at [email protected] or 970-640-4689. Our business contact address is 617 17th St, 1st Fl Ste 150, Colorado Springs, CO 80904.
2. Information you provide
When you contact us, we receive the contact details, message content and any order or product information you provide. Existing account users may submit login information. Do not include government identifiers, sensitive personal details or full payment-card information in ordinary support messages.
3. Technical and browsing information
Website operation can involve IP addresses, browser and device information, page requests, timestamps and referring addresses. The current website uses WooCommerce source-attribution technology and loads a Cloudflare performance-measurement script. These functions are described further in the Cookie Policy.
4. Order and payment information
Online payment is currently unavailable. If purchasing is enabled, completing an order will require relevant contact, billing, delivery, item and transaction information. Payment-provider details and actual data flows must be disclosed before that service is introduced; this notice does not imply a live card-processing service.
5. Reviews and public submissions
The product review form collects a rating, review text, name and email address. Your review and display name can be public. Do not put private contact or payment details in the review text. A separate checkbox can remember reviewer details for a future submission.
6. How information is used
Information is used to operate and secure the site, respond to inquiries, manage available accounts, maintain records, investigate problems and, when enabled, process orders. Source-attribution information helps identify how a visit or order originated; performance information helps evaluate page operation.
7. Service providers and disclosures
Hosting and technical service providers process information needed to deliver the website, and email providers process support correspondence. The current site loads Cloudflare performance measurement. We may disclose relevant information when required by law or to investigate security incidents, fraud or abuse. Contact us for questions about service-provider processing associated with your information.
8. Cookies and browser storage
Cookies and local browser storage support features such as source attribution, account access and cart state. Some are triggered only when a feature is used. The Cookie Policy explains the observed technologies and browser controls; blocking storage can prevent a function from working.
9. Retention and removal
How long information is held depends on the reason it was collected, applicable recordkeeping obligations and any unresolved request or dispute. Browser storage and server records have different lifetimes. You can ask us to review or delete information associated with you; legal obligations and legitimate unresolved matters can limit deletion. We will explain a request outcome where applicable law requires it.
10. Security and data minimization
Use HTTPS pages and protect your own login credentials. Please provide only information relevant to your request. No online service can promise absolute security. If you believe information has been exposed, contact us without including passwords, full card details or authentication codes.
11. Privacy requests and verification
Email [email protected] with the subject Privacy Request and describe whether you seek access, correction, deletion or another applicable right. We may request proportionate information to verify identity or an authorized agent’s authority. Do not send identity documents unless we explain why they are necessary and how to send them safely.
12. State rights and browser signals
Depending on your state and whether a particular privacy law applies to Ripple Ray, rights may include access, correction, deletion, portability, specified opt-outs, appeal and freedom from unlawful discrimination. Send requests to [email protected]. If we decline a request, you may ask us to reconsider and use an appeal or complaint process available under applicable law. Browser controls are explained in the Cookie Policy.
13. Children, external services and sensitive information
The site’s irrigation products and shopping functions are intended for a general audience, not a service directed to children under 13. Contact us if you believe a child submitted personal information. External links and services have their own practices; do not submit sensitive information that the relevant feature does not require.
14. Updates and unresolved questions
The last-updated date identifies this version. We will review this notice when services or data practices materially change and provide additional notice where required. Questions about this notice, a service provider or a request outcome can be sent to [email protected]. You may also contact the regulator available under applicable law.